Clik here to view.
Service is a verb
Have you ever heard someone in a committed relationship say that he or she no longer loves the other person? When questioned, he might say, “I’ve tried. Really I have. But the love just isn’t there.”...
View ArticleClik here to view.
Service is a verb
This post is the eighth in a series that will identify 10 different customer service advantages that have emerged from my analysis of customer satisfaction data. Maybe you have capitalized on one or...
View ArticleClik here to view.
Service is a verb
From time to time, I’m asked, “Is there a single attribute you’ve found to be common among employees who consistently provide exceptional customer service?” I bet if you asked five different...
View ArticleClik here to view.
Be mine
Have you ever heard someone in a committed relationship say that he or she no longer loves the other person? When questioned, he might say, “I’ve tried. Really I have. But the love just isn’t there.”...
View ArticleClik here to view.
Exceptional customer service requires action
This post is the second in a series that will fully explore the definition of customer service offered in an earlier blog post. Too often, customer service is viewed as a department, a designated...
View ArticleClik here to view.
Service is a verb
TweetHave you ever heard someone in a committed relationship say that he or she no longer loves the other person? When questioned, he might say, “I’ve tried. Really I have. But the love just isn’t...
View ArticleClik here to view.
Service is a verb
TweetThis post is the eighth in a series that will identify 10 different customer service advantages that have emerged from my analysis of customer satisfaction data. Maybe you have capitalized on one...
View ArticleClik here to view.
Service is a verb
Tweet From time to time, I’m asked, “Is there a single attribute you’ve found to be common among employees who consistently provide exceptional customer service?” I bet if you asked five different...
View ArticleClik here to view.
Be mine
TweetHave you ever heard someone in a committed relationship say that he or she no longer loves the other person? When questioned, he might say, “I’ve tried. Really I have. But the love just isn’t...
View ArticleClik here to view.
Exceptional customer service requires action
TweetThis post is the second in a series that will fully explore the definition of customer service offered in an earlier blog post. Too often, customer service is viewed as a department, a designated...
View Article
